---
title: "Terms of Use · CHEP"
description: "Website terms of use for the Commercial Heating Efficiency Programme. Separate from the EPC contract, which is signed bilaterally per site."
lang: en-GB
json-ld:
---

[![CHEP — Commercial Heating Efficiency Programme, Approved Delivery Partner](/assets/chep-logo-JkdHu1h3.png)](/)

Sectors

[About](/about)[Methodology](/methodology)[Calculator](/calculator)

[Book Free Assessment](/contact)

# Terms of use

Last updated: 26 April 2026.

These terms govern your use of the chep.org.uk website. They are not the Energy Performance Contract (EPC) under which the programme is delivered. The EPC is a separate bilateral contract signed per site after assessment.

## Use of the site

You may use this site for lawful purposes related to evaluating the programme. You may not use it in any way that could damage the site, impair availability, or breach applicable law.

## Intellectual property

All content on this site (text, images, design, code) is owned by CHEP or licensed for use on this site. You may not reproduce, distribute, or create derivative works without written permission, except for personal, non-commercial reading and printing.

## No warranty for marketing content

The site provides general marketing information about the programme. While we work to keep figures and statements accurate, all content is provided on an as-is basis. The only contractual representations are those set out in the EPC contract you sign per site, following assessment.

Numeric saving figures referenced on the site are typical results from verified VorteXtract installations. Site-specific outcomes will vary based on system characteristics and operating conditions.

## Limitation of liability

To the extent permitted by law, CHEP excludes liability for any indirect, special, or consequential loss arising from use of the site. Nothing in these terms limits our liability for fraud or for death or personal injury caused by negligence.

## Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

## Contact

Questions about these terms: [hello@chep.org.uk](mailto:hello@chep.org.uk).

#### Commercial Heating Efficiency Programme

An independent shared-savings programme deploying patented heating efficiency technology in UK commercial buildings. CHEP is a private commercial operator, not a government body.

#### Sectors

[Care Homes](/care-homes)[Hotels](/hotels)[Poultry & Agriculture](/poultry-farms)[Commercial Offices](/commercial-offices)

#### Information

[About CHEP](/about)[Savings Methodology](/methodology)[Privacy Policy](/privacy)[Terms](/terms)[Contact](/contact)

© 2026 Commercial Heating Efficiency Programme. Operated under \[registered company name and number to be confirmed\]. Registered office: \[address\]. ICO registration: \[number\]. CHEP is an independent commercial operator and is not affiliated with any government scheme, statutory regulator, or public body. Savings figures referenced are typical results from verified VorteXtract installations; site-specific outcomes will vary based on system characteristics and operating conditions.

We use strictly necessary cookies to run this site. With your consent we also load analytics and marketing pixels to measure performance. You can change your mind at any time. See our [privacy policy](/privacy).

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